Cancellation Policy for Standard Rate bookings:

Cancellation shall reach Sunna no later than 2 days prior to arrival. In case of no-show or late cancellation, the whole stay will be charged.

Cancellation Policy for non-refundable bookings:

Bookings are charged at the time of booking and are non-refundable.

In the event of a no-show or cancellation, no refunds will be made.

Group Policy:

When booking 4 rooms or more, 40% of the total cost will be charged at the time of booking.

Cancellations or modifications can be made, but a refund of prepaid deposit does not apply.